Frequently Asked Questions

We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us HERE. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

Travel Packages must be purchased online. Packages will go on presale starting on March 3 at 10am MT, and throughout the public on sale starting on Friday, March 6 at 10am MT. After you click “Buy Now” next to your desired package, you will be directed to our ticketing partner to make and finalize your order.

If you need to request ADA Accommodations for your hotel reservation for Tucker Wetmore at Red Rocks, please reach out to us HERE with the following information as soon as possible:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME  / SHOW DATE OR CITY –
# OF TICKETS IN ORDER –
ADA REQUEST DETAILS –

Please be sure to include as much information when submitting your request so we can ensure you have proper accommodations. All ADA requests will be processed in the order they are received and dependent on availability.

For accessible seating requests at the show, availability and type of accessible seating tickets will vary based on venue availability. Once your request is received, we will go over all available options.

Guests will have the opportunity to select either a Premium Reserved seat or General Admission ticket depending on the venue. Be sure to confirm you are purchasing your preferred ticket type.

General Admission (GA) are tickets that allow entry to the event with no seats assigned to them. With a general admission ticket, you may be given a specific area to sit or stand in, but you won’t have a specific seat reserved for you.

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your Premium Reserved seat prior to completing your order.

No. Please see our Purchase Policy for more details.

For additional inquiries, you can reach out to us by clicking on the chat icon in the bottom right corner or by reaching out to us HERE. We would be happy to assist you!

Pricing will reflect both a per-person rate and total package price where applicable, not including taxes and fees.

If a payment plan is offered, details will be provided at checkout.

Each Travel Package includes one hotel room for two guests unless otherwise specified. During checkout, you may select a preferred bed type, subject to availability.

To check into the hotel, the primary purchaser must meet the hotel’s minimum age requirement (typically 21+). Valid government-issued photo identification is required.

Yes a payment plan option is available, an initial deposit of 60% will be charged at purchase, with the remaining 40% automatically charged on March 27, 2026.

All tickets will be digital. In the weeks leading up to Tucker Wetmore at Red Rocks, you will receive instructions from the ticketing partner to claim and access your tickets.

You must use the same email address used to purchase your Travel Package.

Check-in instructions will be emailed to the purchaser approximately 5–7 days prior to your event date.

Merchandise will be distributed during 100x Travel Package hotel check-in and must be picked up at that time.

We are unable to ship merchandise before or after the event.

Roundtrip transportation is included in your package, detailed pickup instructions will be sent via email closer to the event date.

All 100x Travel Packages are non-refundable. Please refer to our Purchase Policy for complete details.

If you accidentally purchase the wrong package, contact us immediately HERE and we will assess possible solutions based on availability.

100x adheres to the hotel’s standard check-in and check-out policies. Please refer to the hotel’s official website for the most up-to-date information.

Early check-in is not guaranteed. If you arrive early, bag storage may be available through the hotel.

The number of included nights will be specified in your package description.

If you wish to extend your stay, additional nights must typically be booked directly with the hotel. Requests to connect separate reservations are subject to availability and must be submitted to 100x prior to the communicated deadline.

Travel Packages do not include parking unless explicitly stated. Please refer to the hotel’s website for current parking rates and details.

A valid credit card is required at hotel check-in for incidental charges. Please refer to the hotel’s website for current incidental policies.

Hotel rooming lists are typically shared closer to check-in (often within 1–4 weeks of the event date). Please wait until the recommended timeframe before contacting the hotel directly.

Always reference that your reservation is part of your 100x Travel Package when speaking with the hotel.

Additional nights must be booked directly through the hotel. Once booked, please contact 100x HERE with:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME / SHOW DATE & CITY –
ADDITIONAL NIGHT BOOKED HOTEL CONFIRMATION NUMBER –

Requests are subject to hotel availability and are not guaranteed. All requests must be submitted by the deadline communicated for October 12, 2026.

Travel Package transfers must be requested via the purchaser’s original purchase email address prior to the communicated deadline for October 12, 2026.

Please include:

• ORIGINAL PURCHASER NAME
• ORIGINAL PURCHASER EMAIL
• ORDER NUMBER
• PACKAGE TYPE – [Package Name]
• NEW GUEST NAME
• NEW GUEST EMAIL
• NEW GUEST PHONE NUMBER

Transfers include the entire package (hotel, transportation if applicable, and show tickets) and cannot be split.

The package must be paid in full prior to transfer approval.

All hotel-related requests can be sent directly to 100x HERE prior to October 12, 2026.

To update your credit card information, please contact our official ticketing partner directly using the contact information provided in your purchase confirmation.